Short description of subscriptions
Our charging subscriptions for private customers are designed for anyone who uses a charging station at home. Whether you charge your private vehicle or a company or lease car, a 50five subscription allows you to monitor your charging sessions and manage your charging station.
A 50five charging tag is required for these subscriptions. A one-time shipping fee applies, depending on your chosen subscription. This fee will be included in your first subscription invoice.
With Private Start, you can use your home charging station without automatic reimbursement of charging costs by your employer or leasing company. The 50five app gives you insight into your charging sessions and provides access to support, frequently asked questions and our AI agent Nova. This subscription is ideal if you want to manage your home charging station without needing to claim or automatically reimburse charging costs.
With Private Complete, you can have your home charging costs automatically reimbursed by your employer, leasing company or accountant. You also benefit from all the features included in Private Start and can make your charging station accessible to other charging cards. For example, your partner can charge at home using their own business charging card. You also benefit from 24/7 active monitoring and proactive fault resolution, allowing issues to be detected and resolved more quickly so you can continue charging with minimal interruptions.
Do you manage charging stations for a business? We offer two subscriptions. Business Start is ideal for companies with a smaller number of charging stations. You can use the 50five app and web portal to manage your charging stations, add charging cards and easily control who has access to your chargers. Business Complete is ideal for companies with more complex charging management needs. You get access to our Charge Manager, where you can easily manage charging stations, subscriptions, charging cards and tariffs. With Business Complete, you also benefit from 24/7 active monitoring and proactive AI-powered fault resolution, helping to ensure uninterrupted charging whenever possible.
Would you like additional peace of mind for your charging station? Choose our optional maintenance subscription. We carry out preventive maintenance every two years, offer 24/7 availability and provide on-site assistance within three working days in the event of a fault. All call-out and labour costs are included. This helps extend the lifespan of your charging station, prevent faults and keep your installation safe and reliable.